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Customer Care Agent // Swedish Market (m/f/d)

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Movinga is Europe's leading full service moving platform and our goal is to bring people into a new home with the best possible booking and moving experience. We bring customers and partners together to create a better moving experience and set new standards in quality, efficiency and service on the moving market. We work with a network of 200 reliable partners, are currently working in 3 countries and have successfully mastered over 50,000 moves. Our success is due to our 200+ unique and talented people who work with power and passion on our shared mission. Our unique culture is guided by shared values: Trust, Passion & Curiosity.

For our Customer Care team in Berlin-Tiergarten we are looking for a Customer Care Agent for the swedish market (m / f / d) who impresses with first-class know-how, humor and the ability to work in a team.

We offer you multifaceted professional and personal development and career opportunities. Grow with us beyond you and be part of a team that wants to change the world!

How does Movinga work?

Our customers request a moving offer online from Movinga. Then we put together the perfect package for the move for and with our customers. In this way, Movinga helps our customers to come to a new home relaxed and happy.

Don't worry, you don't have to be a moving expert from day 1 - we have first-class onboarding and a great team of mentors who will help you get off to a great start in your new job at Movinga. The only thing you really need to bring is the right attitude - the rest you get from us. Grow with us beyond you and be part of a team that wants to change the world!

You master the following tasks...

  • Providing an excellent customer experience from start to finish
  • Assisting clients with any questions regarding Movinga and our services
  • Solving problems with initiative and responding to customer queries across multiple channels
  • Maintaining a high level of motivation, enthusiasm and professionalism on a daily basis 

You are perfect with us if ...

  • You are naturally empathetic with excellent listening skills and a pleasant telephone manner
  • You have a strong background in customer service
  • You strive to provide the best experience and you have a customer-oriented mindset
  • You are reliable and have strong organizational skills
  • You enjoy working in a fast-paced, goal-oriented, team-oriented environment
  • You are confident with IT systems: MS Office, Salesforce.com preferably
  • You are fluent in Swedish and ideally Norwegian, Danish or Finnish 

Why Movinga? 

  • We have wonderful colleagues for you
  • We have a varied job for you
  • We offer flexible working hours and home office days
  • We have 28 vacation days (+2 days increase after 2 years of tenure)
  • We have an online canteen (called "Smunch")
  • We have experienced mentors for you who are always available and take care of your personal learning curve
  • We have a lot of space for your new ideas
  • We have a brilliant international team with flat hierarchies and short decision-making processes for you
  • We celebrate great team events
  • We believe in the principle: “love what you do!”


WOW@Work bei Movinga 

High respect and recognition culture I Great trust in the skills of our colleagues | Rapid implementation of ideas through quick decisions I Maximum performance through personal responsibility I Positive failure culture I Energy charged and excited | Lively communication at eye level I Living-Chaos instead of stagnation I Friendly team spirit I Inspiring team events I Family First | Writing a success story together

Usually responds within a day

Or, know someone who would be a perfect fit? Let them know!

Department

Berlin

Perleberger Str. 42
10559 Berlin Directions jobs@movinga.com View page

Our success is due to our 100+ unique and talented people who work with power and passion on our shared mission. 

Our unique culture is guided by shared values: Trust, Passion & Curiosity.

Already working at Movinga?

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