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Customer Care Agent (Sweden)(m/w/d)

If you want to be a part of a young, dynamic company with a unique team-culture, then we are just the company you are looking for. Apply now and join the Movinga Family!
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We have a new exciting opportunity within our Swedish Customer Care team for a Customer Care Agent. You will work in a dynamic environment where every day is different to provide our customers with an excellent service.


What we offer

  • An enriching task, which requires highest precision and variety of tasks in a growing company.
  • Continuing education and competence development through regular training and our new e-learning platform
  • A permanent contact person from the team who will take care of your well-founded training and further education.
  • Working in an international team and a very motivating and dynamic working environment
  • A new office in the heart of Berlin with social area (large fully equipped kitchen, table tennis, table football, piano, sofas and TV), daily fresh fruit and various drinks.
  • Various benefits on online platforms and in fitness studios
  • Language courses, BBQ´s in summer on the roof terrace, regular health days and team events

Your Responsibilities

  • Providing an excellent customer experience from start to finish
  • Assisting clients with any questions regarding Movinga and our services
  • Solving problems with initiative and responding to customer queries across multiple channels
  • Maintaining a high level of motivation, enthusiasm and professionalism on a daily basis 

Your profile

  • You are naturally empathetic with excellent listening skills and a pleasant telephone manner
  • You have a strong background in customer service
  • You strive to provide the best experience and you have a customer-oriented mindset
  • You are reliable and have strong organizational skills
  • You enjoy working in a fast-paced, goal-oriented, team-oriented environment
  • You are confident with IT systems: MS Office, Salesforce.com preferably
  • You are fluent in Swedish and you have excellent written and verbal communication skills



Keyword

customer care, customer support, customer service, client support, call centre, telephony, Studienabbrecher.com, undergraduate, call center,

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Berlin

Perleberger Str. 42
10559 Berlin Directions jobs@movinga.com

Perks & Benefits

Our new, modern office is located in the ever-changing city of Berlin. Enjoy working in a space that reflects the city's multicultural and progressive atmosphere.

We encourage you to bring in your creativity and own ideas - in official management catch- ups, meetings and anytime in between.

We are a young company that wants to see our employees grow with us. Therefore we offer regular workshops and trainings for our workers.

We want our employees to come to work with joy and motivation. Therefore we offer free drinks, fruits, classes, parties and regular team events on our rooftop terraces and social area.

Workplace & Culture

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