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Customer Care Agent Sweden(m/w/d)

If you want to be a part of a young, dynamic company with a unique team-culture, then we are just the company you are looking for. Apply now and join the Movinga Family!
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We have a new exciting opportunity within our Swedish Customer Care team for a Customer Care Agent. You will work in a dynamic environment where every day is different to provide our customers with an excellent service.


What we offer

  • An enriching task, which requires highest precision and variety of tasks in a growing company
  • Continuing education and competence development through regular training and our new e-learning platform
  • A permanent contact person from the team who will take care of your well-founded training and further education
  • Working in an international team and a very motivating and dynamic working environment
  • A new office in the heart of Berlin with social area (large fully equipped kitchen, table tennis, table football, piano, sofas and TV), daily fresh fruit and various drinks
  • Various benefits on online platforms and in fitness studios
  • Language courses, BBQ's in summer on the roof terrace, regular health days and team events

Your Responsibilities

  • Providing an excellent customer experience from start to finish
  • Assisting clients with any questions regarding Movinga and our services
  • Solving problems with initiative and responding to customer queries across multiple channels
  • Maintaining a high level of motivation, enthusiasm and professionalism on a daily basis 

Your profile

  • You are naturally empathetic with excellent listening skills and a pleasant telephone manner
  • You have a strong background in customer service
  • You strive to provide the best experience and you have a customer-oriented mindset
  • You are reliable and have strong organizational skills
  • You enjoy working in a fast-paced, goal-oriented, team-oriented environment
  • You are confident with IT systems: MS Office, Salesforce.com preferably
  • You are fluent in Swedish and ideally Norwegian, Danish or Finnish 



Keyword

customer care, customer support, customer service, client support, call centre, telephony, Studienabbrecher.com, undergraduate, call center,

Or, know someone who would be a perfect fit? Let them know!

Berlin

Perleberger Str. 42
10559 Berlin Directions jobs@movinga.com

Perks & Benefits

Working at Movinga means working with a team of creative, tolerant and motivated people from different backgrounds and cultures.

For us, our office is not just a workplace, but a space for our employees to be creative, to exchange ideas, to grow and to collaborate. Located in the middle of Berlin, our office reflects the multicultural and progressive atmosphere of the German capital.

Become a part of our unique community to share our common success and shape the future of an entire industry. You will enjoy numerous advantages and receive the necessary support for your personal development and career.

Workplace & Culture

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