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Dispatcher Germany/ Disponent

Wenn du ein Teil unseres jungen, dynamischen Unternehmens mit einer einmaligen Teamkultur werden willst, sind wir die richtige Firma für dich. Bewirb dich jetzt und werde Teil der Movinga Family!
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As part of the Customer Success & Operations department, the dispatching team ensures that our relocation service runs smoothly on a daily basis. The team schedules moves, negotiates prices and finds solutions for the unexpected. As a dispatcher you take over the following tasks.


Your responsibility

  • You are responsible for ensuring that our service runs smoothly every day
  • You communicate with our partners on an equal footing, negotiate prices and arrange orders
  • When problems arise (such as delays or unexpected customer needs on the part of a partner), you respond quickly and in a solution-oriented manner
  • You'll find the sweet spot between productivity goals, customer satisfaction and the satisfaction of our partners
  • You'll track topics down to resolution, and work closely with Customer Care, Daily Operations, and Partner Management
  • You take on administrative tasks such as monitoring priority customers and documenting surcharges
  • You constantly provide feedback on our processes and services and bring your ideas

your profile

  • You already have experience in a strongly service-oriented role as a dispatcher or in a similar activity
  • You want things to work and understand the needs of both partners and customers alike
  • You like to negotiate and appreciate the relationship with external partners
  • You are a multitasker and you know how to prioritize your tasks
  • Du sprichst Deutsch auf muttersprachlichem Niveau und verfügst über gute Englischkenntnisse

Was wir anbieten

Neben einem modernen Büro mit Dachterrasse, Freigetränken, Obst und Müsli, bieten wir Dir viele weitere Benefits und Möglichkeiten:

  • Diverse Vergünstigungen auf Online Plattformen sowie in Fitness Studios
  • Sprachkurse, Meditation und regelmäßige Teamevents
  • Ein kleines Team mit kollegialer Atmosphäre
  • Einen festen Ansprechpartner aus dem Team, der sich um deine fundierte Einarbeitung und Weiterentwicklung kümmert
Bewerben

Or, know someone who would be a perfect fit? Let them know!

Berlin

Perleberger Str. 42
10559 Berlin Directions jobs@movinga.com

Perks & Benefits

Our new, modern office is located in the ever-changing city of Berlin. Enjoy working in a space that reflects the city's multicultural and progressive atmosphere.

We encourage you to bring in your creativity and own ideas - in official management catch- ups, meetings and anytime in between.

We are a young company that wants to see our employees grow with us. Therefore we offer regular workshops and trainings for our workers.

We want our employees to come to work with joy and motivation. Therefore we offer free drinks, fruits, classes, parties and regular team events on our rooftop terraces and social area.

Workplace & Culture

Already working at Movinga?

Let’s recruit together and find your next colleague.

  • Alexis Gourdol
  • Alvaro Morejón Jaramillo
  • Christian Kobus
  • Dennis Gneuss
  • Driss Ortola
  • Esther Weidauer
  • Fatine Smiri
  • Finn Age Hänsel
  • Florian Blaschke
  • Franziska Van Lengerich
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