Are you looking for an exciting challenge and varied tasks in your next job? As part of the Customer Success & Operations department, our customer service team ensures that customers are well looked after before, during and after the move. As a Customer Care Agent you take over the communication as soon as a customer has booked their move with us. You will answer questions, edit order changes and take care of the ongoing moves.
First of all, you apply for your dream position via our career site.
Step 2: Phone interview
After we have received your application, we are going to review it. If we think you would be a great match for the position and for Movinga, you will have a short phone call with our Talent Acquisition team. During the call, we focus on your motivation and past experiences. Of course, you'll also get the chance to ask first questions.
Step 3: Team interview
A second interview will take place with the team lead or head of department. This can be via video call or onsite in our office. The focus will be on the role itself and the corresponding tasks. Plus that, we are going to check your team fit.
Step 4: Assessment
Depending on the position you are applying for, we will ask you to complete a short case study to check on your subject specific knowledge. The case study will be sent to you before the final interview and will be evaluated during the conversation.
Step 5: Final interview
There will be a final interview where you will also meet the team and new colleagues. If everything fits, we'll make you an offer!