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Department

Claims

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Even when things go wrong, customer satisfaction is our goal.

Investigating the reasons and connecting the dots of each claim received is the main focus for our Claims department. Making decisions based on the investigations’ results is the priority in order to provide the best solutions for our customers.

Interfacing with many other departments like Finance, Sales, Customer Care and Operations, our claim agents collect information to solve their cases in the best way possible.

The claim team interact also with our online community to ensure that we convert an unhappy customer into a happy one. 

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160 coworkers

Hiring Process

Step 1: Application

First of all, you apply for your dream position via our career site.

Step 2: Phone interview

After we have received your application, we are going to review it. If we think you would be a great match for the position and for Movinga, you will have a short phone call with our Talent Acquisition team. During the call, we focus on your motivation and past experiences. Of course, you'll also get the chance to ask first questions.

Step 3: Team interview

A second interview will take place with the team lead or head of department. This can be via video call or onsite in our office. The focus will be on the role itself and the corresponding tasks. Plus that, we are going to check your team fit.

Step 4: Assessment

Depending on the position you are applying for, we will ask you to complete a short case study to check on your subject specific knowledge. The case study will be sent to you before the final interview and will be evaluated during the conversation.

Step 5: Final interview

There will be a final interview where you will also meet the team and new colleagues. If everything fits, we'll make you an offer!

Berlin

Perleberger Str. 42
10559 Berlin Directions jobs@movinga.com

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